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The human side of excellence
17 July 2017
The humanitarian and development sector inspires people around the world with its strong purpose, innovative solutions, and spirit of collaboration. Yet change for our sector is accelerating with the growing complexity and challenge of social problems as well as increasing pressures on funding, organizational models, and delivering long-term results. Disruptive change seems to be the new constant in our sector. Many days, it seems, disruptions emerge across multiple levels, not only from the external environment, but also at the organizational and partner level, and even at the team and individual level.
What can help? As a community, we believe that operational capabilities and operational excellence enable individuals and organizations to better navigate, adapt, and thrive in periods of change. But operational capabilities are not static, and practices and approaches are evolving more quickly, often influenced by the same external forces.
Humentum: Partnerships for Global Change
17 July 2017
Humentum is all about collaboration and increasing the power of community. Mango, InsideNGO, and LINGOs have been collaborating for the last ten years and it is a natural step for us to merge so we can further increase our reach and impact. Our most recent collaborative project has been the creation of the FMDPro, the first ever international financial management qualification for progamme staff in humanitarian and development work. The working group that developed the scope and content of FMDPro was drawn from our members and key stakeholders and included: international organisations; key network organisations like Bond; and local NGOs, including one from Syria. This demonstrates the power of bringing together a diverse group of organisations to work for a common purpose. We also worked closely and were supported by the Humanitarian Leadership Academy, which will be an important and strategic partner for Humentum in the future.
This focus on collaboration will be at the heart of Humentum’s strategy. Unlike many membership organisations, we will seek to attract a very diverse range of members and other partners rather than serving a particular constituency. The driver for membership will be about our mission and purpose, which is to advance operational excellence for social good. We are particularly keen to find ways that local organisations can become involved. To achieve this, we will develop partnerships with international membership organisations such as CIVICUS, ICVA, and the NEAR network, and also with national membership organisations across the world. We aim to increase the value that these membership organisations provide to their members in relation to operational excellence.
Making Learning More Scalable with Humentum
17 July 2017
Thirteen years ago, a few people representing what would become the six founding members of LINGOs starting holding weekly conference calls. They had been recently thrust into new roles by their organization—challenged to improve their internal learning and training capabilities with a specific emphasis on how to better use technology. Each of them felt excited, unsure about, and unprepared for the task. At the time, most international non-governmental organizations (INGOs) had small or non-existent learning and development (L&D) departments, and the use of e-learning and other technology-enabled learning was even rarer—despite the obvious opportunity of using it to reach the thousands of NGO workers living and working in remote and hard-to-reach locations around the world.
Since that time, much has changed. Most INGOs are using a wide range of online and more traditional learning methods as part of their approach to induction, skill building, professional development, and leadership development. Many INGOs are now as sophisticated as their private-sector counterparts in the use of online learning. In fact, some have even won awards such as The Association for Talent Development’s annual B.E.S.T. award for their approaches to learning and talent development.
Mango, InsideNGO, and LINGOs Announce Merger
12 July 2017
Three organizations serving the international development community have announced that they are joining forces: Mango, the UK-registered charity and social enterprise that specializes in financial management; InsideNGO, the Washington, DC-based member association of international non-governmental organizations; and LINGOs, the virtual not-for-profit capacity building organization specializing in eLearning; and. The new organization will be known as Humentum.
Humentum combines all three organizations’ complementary areas of expertise—particularly in learning, capacity building, and essential operational capabilities—to create an expanded, global presence with offices in Washington, DC, and Oxford, UK, as well as regional hubs in Africa and Latin America. Humentum will serve development, humanitarian, civil society, and other international social sector organizations with a focus on supporting operational excellence for its members, clients, and customers.